We have received the following message via Leicestershire NHW and Trading Standards. This appears to be a ‘new one’ to us and we would like our members to be aware:-
We have been alerted to a report of a company who have cold called a Mansfield resident at the door and told him he is entitled to a free boiler replacement under the government Green Deal initiative. The resident was then asked to pay £299 for an energy assessment survey and told they would get this money back.
The resident became suspicious after not being able to get through to the company and reported the matter to Trading Standards.
You can find out if a trader you are dealing with is Green Deal approved by calling the Energy Saving Advice Service on 0300 123 1234 or visiting their website at: http://gdorb.decc.gov.uk/consumersearch
More information on Green Deal can be found on the Government website at: https://www.gov.uk/green-deal-energy-saving-measures
If you have been affected this way or have any concerns about a trader please report the matter to the Citizens Advice consumer service – 03454 040506.
Remember that if a trader is in your house you have the right to ask them to leave, if they don’t immediately do so they are committing an offence.
Trading standards always advises residents not to purchase goods or services from cold callers.
Please stay vigilant and watch out for the more vulnerable neighbours in your area.