Warning about a Courier Scam

The following warning has been received from Leicestershire Police:-

Leicestershire Police is issuing a warning to the public to be on their guard over a courier fraud scam.

Officers have received eleven reports since January 2015 where victims have received a telephone call from someone claiming to be a police officer or somone from their bank claiming that the victim’s bank account has been fraudulently accessed and that someone has been arrested for the offence.
There are many variations of the courier scam, but it usually follows this method:
  • A fraudster will cold call you on a landline, claiming to be from your bank or the police. They state their systems have spotted a fraudulent payment on your card or it is due to expire and needs to be replaced.
  • In order to reassure you that they are genuine, they suggest that you hang up and ring the bank/police back straight away. However, they don’t disconnect the call from the landline so that when you dial the real phone number, you are actually still speaking to the fraudster.
  • They then ask you to read out your PIN or type it on your phone keypad. They may ask for details of other accounts you hold with the bank or financial service provider.
  • Finally, they send a courier or taxi to you to collect your bank card. The fraudster will have then obtained your name, address, full bank details, card and PIN.
These fraudsters sound very plausible and are skilled at tricking people into handing over their cards.
Please let any elderly or vulnerable family members, friends, or neighbours know about the scam.  Remember, your bank will never attend your home; and neither the bank nor the police will ever collect your bank card or ask for your PIN.
If you have been a victim or have any information in relation to this scam, call Leicestershire Police on 101. Victims can also contact Action Fraud on 0300 123 2040 for more information.