Useful Phone Numbers

Print out and keep handy telephone numbers

Village Watch

(0116) 267 6397 This is a dedicated telephone owned by the watch and connected to a 24hr answering machine. If your call is not answered personally please leave a message. It is monitored regularly every day.


Police (24 hours)

101 This is the national number for non-emergency police calls, which is staffed 24-hours a day and automatically connects you to the local police for the county you are calling from. Use this number in a non-emergency – for example not requiring immediate police attendance. This number should also be used to report a crime after it has taken place.

Once you’ve dialled 101 if you’re not sure who you need to speak to, want to report a crime, or have a query, hold the line and your call will be answered by a member of staff who will be able to help you.

If you know the extension number of the person you want to contact, key in the extension number when prompted.


Crimestoppers

0800 555 111 This is a police operated recording machine available 24hrs.  You do not have to give your name and nobody will contact you.


Report Graffiti

01509 634 563 Charnwood Borough Council


Citizen’s Advice 

08454 04 05 06 is the Citizen’s Advice consumer helpline. You can also visit the web pages for Leicestershire Trading Standards here.


Distraction burglars often claim to be from the “Water Board” or “Gas Board” – neither actually exist any more, and real employees will not use these names.

Severn Trent Water

0845 604 1655 The Water Board no longer exists and no genuine Severn Trent employee should use that phrase.


National Grid Gas

0845 835 1111 The Gas Board no longer exists and no genuine National Grid employee should use that phrase.


Meter Readers Always use a telephone number given to you by an independent third party such as the Watch or the Police to confirm the identity of a meter reader. Never use a number given to you by the person at your door.

G4S Accuread 0800 393 499 or 0191 201 3500
MeterPlus 0800 3160 246
Siemens Metering 0800 015 2221 or 0115 906 6000

In an emergency always dial 999