Useful telephone numbers and contact details

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Birstall and Wanlip Neighbourhood Watch
0116 267 6397
This is a dedicated telephone owned by the watch and connected to a 24hr answering machine. If your call is not answered personally please leave a message. It is monitored regularly every day.
watch@villagewatch.co.uk

Please note that email is not a secure or confidential way to contact the Watch - if you want to report a crime or suspicious activities please telephone us.

Leicestershire Constabulary
0116 222 2222 (24hrs)
This is the police central switchboard which is staffed 24-hours a day. Use this number in a non-emergency - for example not requiring immediate police attendance. This number should also be used to report a crime after it has taken place.

Once you've dialled (0116) 222 2222 if you're not sure who you need to speak to, want to report a crime, or have a query, hold the line and your call will be answered by a member of staff who will be able to help you.

If you know the extension number of the person you want to contact, key in the extension number when prompted.

0116 248 4258 (not 24hrs)
This is the direct number for Syston local policing unit, which is our local policing unit.

Police voicemail
0116 248 5675
1. To leave a message for our local beat police constable, call 222 2222.
2. Press 1 when your call is answered.
3. To leave a message, enter the officer’s badge number (sometimes also called collar number).

If you leave a message then local beat officer will contact you when they are next on duty.

Our local beat police officer is PC Chris Falle (0815).

Our local Police Community Support Officer is PCSO Mark Butler (6611).

You can also leave a message on the Syston police station's general voicemail (9076), which an officer will respond to if our local beat officer is not on duty.

In an emergency always dial 999

Which number should I use?


Crimestoppers
0800 555 111
This is a police operated recording machine available 24hrs. You do not have to give your name and nobody will contact you.

Trading Standards
0116 265 7979
Leicestershire County Council Trading Standards aims is to promote a fair and safe trading environment for the people of Leicestershire. They enforce a wide range of Trading Standards laws to help ensure that both consumers and traders receive a fair deal.

Numbers to check the identity of callers to your house, such as meter readers

Many gas and electricity companies use specialist meter reading companies to read their meters. The main numbers are:

Accuread Meter Reader 0800 393 499

Siemens Meter Reader 0115 906 6850

IMSERV 0800 068 8562

MeterPlus 0800 073 0030

Metering Services Ltd 0800 169 4667

Severn Trent Water (Water Board) 0800 783 4444

Transco (Gas Board) 01623 415839

Always use a telephone number given to you by an independent third party such as the Watch or the Police to confirm the identity of a meter reader. Never use a number given to you by the person at your door.

Which number should I use?

You should only use 999 in an emergency - for example when life is in danger or a crime is being committed.

Otherwise use 0116 222 2222 in a non-emergency - for example not requiring immediate police attendance.

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