Do not be embarrassed if you have been a victim of fraud. Report it to Action Fraud:

0300 123 2040


If you receive a suspicious email, forward it to:

and then delete it.

Some of the more common scams involve:

  • Calls from Fake Police Officers
  • Calls from Fake Bank Staff
  • Unpaid TV Licences
  • Unpaid Income Tax
  • Unpaid Fines
  • Debts and Bailiff Visits
  • Lottery Wins
  • Tax Refunds
  • Computer Problems
  • Offers Too Good to Miss
  • Pension Plans
  • High Interest Investments

But the list is endless...


If you have elderly or vulnerable family members, friends or neighbours, please warn them to be careful of scammers. Many people are forgetful, so it is often necessary to repeat the warning on a regular basis.

It is a good idea to put a card or sticker next to or on the phone to remind people never to give bank or personal details to strangers no matter who they claim to be.

You can download and print a suitable notice from our Downloads Page

There have always been thieves, con-artists and quacks who cheat and steal but modern technology has enabled them to use mass-marketing techniques. Not that they have stopped knocking on doors as well.

They are very good at what they do and use classic sales techniques to persuade a Victim to behave in way that they would never do simply of their own accord. The process can be divided into stages.

The first stage is to gain the Victim’s undivided attention, either in a positive way by offering:

  • something desirable that is in very limited supply
  • something at a very reduced price
  • a limited business or investment opportunity
  • a cash refund or lottery prize

or in a negative way by claiming that:

  • they are at risk of legal action, a visit from bailiffs or arrest because of a debt
  • a large payment is about to be made from their account
  • their bank account is at risk and that they must move their money to a safer place
  • they have material from your computer that you would not want made public

The variety of stories is endless but they generally follow these patterns.

Once the Victim is ‘hooked’, the second stage is to offer advice and guidance on what to next. This always includes the need for immediate action so that:

  • an unmissable opportunity is not lost
  • their good character and liberty are protected
  • their money is not stolen

The third stage is to get the now anxious and probably panicking Victim to:

  • transfer money
  • give financial details
  • take some other action that leaves them seriously out-of-pocket

When they realise what they have done, it is usually far too late.

Elderly and other vulnerable people are most at risk but scam victims are not limited to that group. Very experienced business people have been tricked and are embarrassed and cannot believe that they were been so easily taken in by fraudsters.

Any unexpected, telephone call, email or letter from, or a knock on the door by, somebody you do not know should always be treated with the greatest suspicion.


  • pause and take time to consider what they are telling you
  • and never act straight away no matter how urgent they make it sound.
  • seek advice from somebody you trust.before doing anything

Remember that the Police, Banks and other genuine organisations will NEVER ask you for your ACCOUNT DETAILS or PINs and will NEVER ASK YOU TO MOVE MONEY OUT OF YOUR ACCOUNT.

If you have been a victim of fraud, please do not be embarrassed.

Report it to Action Fraud  through their website or by ringing: 0300 123 2040.

You can get much more information about the latest scams from the Action Fraud  website: