Useful Phone Numbers

All Emergency Services

Police, Ambulance, Fire and Coastguard


If somebody is in danger or to report that a crime is in progress.



Non-Emergency Number


Use this number for all other calls to the Police, such as reporting a crime that has already happened.



Help and advice if you have an urgent medical problem and you are not sure what to do.

Contact the relevant Utilities





0800 111 999



0800 783 4444

Get Help, Counselling and Advice

Age UK Advice Line

0800 678 1602

A free, confidential national phone service for older people, their families, friends, carers and professionals.

Al-Anon Family Groups

0800 008 6811

For anyone affected by someone else's

Alcoholics Anonymous

0800 917 7650

If you need help because of a drinking


0800 1111

Free, confidential advice and support for those under 18, whenever help is needed and whatever the worry.

Citizens Advice

0345 404 0506

Independent charities offering confidential advice for free.


Cruse Bereavement

0808 808 1677

Emotional support and practical advice
related to bereavement.



First Step

0116 254 8535

A Leicestershire organisation for male survivors of sexual abuse and rape.

(National Drugs Helpline)

0300 123 6600

Advice and information for drug misusers,
their families, friends and carers.


0800 999 5428

The National LGBT+ domestic abuse helpline.

Leicester Rape Crisis

0116 255 8852

Accepts self-referrals from individuals who have been sexually abused or raped.

Leicestershire Relate

0116 254 3011

Help for people of all ages, backgrounds, sexual orientations and gender identities to strengthen their relationships.

Men’s Advice Line

0808 801 0327

For male domestic abuse survivors.


0808 808 1111

Information and advice for people with learning disabilities, their families and carers.

National Debtline

0808 808 4000

Talk through your options and get clear advice on how to take back control of your money.

National Domestic Violence Helpline

0808 2000 247

Advice and help for victims of domestic abuse

National Rape Crisis Helpline

0808 802 9999

For women survivors of rape and sexual abuse in England and Wales.


0808 800 5000

If you are worried about a child contact professional counsellors for help, advice and support.


116 123

Call any time whatever you are going through. Free from any phone.


0808 800 3333

Provides free, independent and impartial advice and support on issues that matter to disabled people and their families.

StepChange Debt Charity

0800 138 1111

Get free, confidential advice and practical solutions to help you deal with your debts.

The Mix

0808 808 4994

Free information and support for those under 25.

Victim Support

0808 1689 111

Free service for anyone affected by crime regardless of whether it has been reported or when it happened.

Local Authorities and Other Services

Birstall Parish Council

0116 267 6191

Charnwood Borough Council

01509 263151

Leicestershire County Council

0116 232 3232

Leicester City Council

0116 454 1000

Watch Phone and Advice Line

0756 2422 756

Leave a message for us to call back.

Other Crime-related Services


0800 555 111

Give information about crimes completely ANONYMOUSLY.

Action Fraud

0300 123 2050

Report Fraud and Cybercrime